Customer Reviews - Hupp Jewelers - fine jewelry, watches, appraisals & more!

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Hupp Jewelers

5.0

Based on 119 reviews

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Keith Tyner

19:28 22 Sep 21

Hupp is a welcoming helpful team. They have helped me a number of times over the years!

Angie Hannemann

19:53 18 Sep 21

Excellent customer service and beautiful jewelry! Highly recommend!

Gail Kincaid

00:52 18 Sep 21

Each time I visit Hupp, the service is excellent, the staff are knowledgeable and warm, and I leave with either the item or information I require. I have lived in Fishers nearly 40 years and highly recommend Angela and her team at Hupp Jewelers!

Eric Roberts

17:54 17 Sep 21

I just enjoyed a great experience with two wonderful ladies working at Hupp Jewelers. I needed batteries for three watches and I was able to wait while they were replaced. My wait time may have been 15 minutes max. Such a great service. Thank you for the convenience.

Shelli Virden

15:58 15 Sep 21

Very nice

Brian Patterson

17:43 11 Sep 21

Service is coming excellent. Inventory very exciting! Overall a great experience!

Jim Hall

18:40 08 Sep 21

Great experience every time, I have relied on them for years.

Cheryl Duwve

15:35 08 Sep 21

Extremely accommodating. Provided a jewelry appraisal while I waited, which was a real plus. Great staff! Very courteous, welcoming, with great attention to detail. Would recommend

Julie Craig

22:15 07 Sep 21

Amazing!!!! Beautiful jewelry, fantastic customer service. My ring was a special order and is perfect! Can’t wait to see what else I can find. Angela and her staff are a joy!

Suzanne Bielski

16:24 03 Sep 21

I have come here for years for jewelry and watch repair. Service is always excellent with quality work. Plus I love supporting our local businesses!

Linda Sillery

23:14 02 Sep 21

I had two watch batteries that needed replaced. I also had some old gold jewelry that I had no clue about. They were very helpful in making some suggestions about what could be done with my items. One watch needed a new watch band but the specific style was not common and not in their store. They explained the differences and how I could find one to fit.

Harry and Cindy Straut

14:23 02 Sep 21

The staff is extremely nice, very helpful and provides great advice. I have had jewelry and cufflinks repaired and the cost was reasonable. The completion of the repairs was also timely. I would highly recommend them.

Annie Weissert

21:40 01 Sep 21

Very friendly and knowledgeable staff, highly recommend!

Russ Love

16:21 01 Sep 21

I need a new watch battery and the ladies there fixed it up quickly and without any fuss. Great service and attitude.

Beth Pfister

01:33 01 Sep 21

Wonderful experience! Love my new ring and the repair of my old one looks brand new.

Susan Jacobs

17:11 31 Aug 21

Hupp Jewelers is a great family owned jewelry store. I have come here for many years. I have had lots of rings sized, watch batteries, & jewelry repairs. I believe the Hupps sold it several years ago. Under the new ownership, it continues to provide friendly, professional service.

Jeffrey Friedman

16:33 28 Aug 21

Great experience. Friendly, professional and timely service.

Syllran

18:35 27 Aug 21

First time in the shop and the staff was very friendly and welcoming. Gabrielle was very helpful with the adjustment of my watch band and very thorough with how it fits on my wrist. I will be a return customer when I have jewelry/watch needs.

Jenny Hinkle

02:37 27 Aug 21

Had a great experience on the first visit! Everyone was friendly and very helpful with getting my watches adjusted and getting a new watch battery. Will have to visit again soon!

Brian K

23:39 25 Aug 21

Love the Twins and their sister Very friendly staff Thanks to all

Alex Ervin

19:47 24 Aug 21

My grandpa died of covid and I inherited his wedding band, but it was way too big for me. The woman who helped me at Hupp warned me that due to the design of the ring and the change in sizing there would be an unavoidable seam, and that it would take a couple of weeks. I just got the ring back today (a whole week earlier than I was quoted) and you have to look very hard to see the seam - - it is incredibly not noticeable. They did a great job and it feels good to support a local independent jeweler!

Daniel Borzymowski

21:19 19 Aug 21

Outstanding service! They are fast, friendly and efficient. I will definitely be back!

Kathleen Kestner

15:36 19 Aug 21

They are so fantastic and friendly at Hupp!!!Such a great store!!!!

Pam Lux

17:08 18 Aug 21

Very nice - great customer service

TIFFANI SPIVEY

15:50 14 Aug 21

Wonderful jeweler!! Prompt, professional and perfect for your needs, I needed my favorite Necklace repaired, took it to them and was given a time frame of when to expect it back from repair and it was Early as well as fixed perfectly with no indication that it was ever broken thank you!

Judith Smith

20:53 13 Aug 21

Very nice people. Will enjoy coming back.

Darrell Guenin

21:16 12 Aug 21

A traditional family owned local jeweler that offers excellent customer service at reasonable prices. They offer services such battery replacement for a watch. Very professional and personalize service from a friendly staff.

james slayton

19:59 11 Aug 21

I had my watch band resized. Michelle was quite convivial while expertly taking care of my watch. They have free kisses too!!

Ross DeMerchant

14:25 11 Aug 21

Always courteous, attentive, and practical in their sales and service. Impressed by the sense of “neighborly professionalism.”

Bryn Buchanan

22:48 06 Aug 21

Loved my experience selecting and purchasing my ring at Hupp! Team is great and all have great eyes for what will work best for you.

Gayle Cartwright

21:53 06 Aug 21

I use Hupp Jewelers for all me jewelry repairs. They are friendly, knowledgeable, professional and reliable. I trust them to do a good job and at a reasonable cost. I wouldn't take my jewelry repairs any where else.

Carolyn D

01:47 05 Aug 21

Hupp was able to quickly fix a necklace and even clean my wedding ring and another chain while I waited. Plus, I walked out with a piece of estate jewelry that’s my new favorite! I definitely recommend them!

Christina Templeton

14:19 29 Jul 21

Hupp does a great job of fine jewelry repair👍

Kristin Predajna

14:34 28 Jul 21

Hypo Jewelers is efficient and the staff are always friendly and welcoming!

Amy Perry

22:32 23 Jul 21

I’m very pleased with the service and the products that I got at Hupp Jewelers. I brought in five items for repair.m or chains. Michelle sincerely wanted to please me and educated me about one piece that I brought that I thought was dirty but was supposed to have a patina. The owner, Angela, repaired an earring for free. I ended up buying two chains for more than I expected to, but I am very happy and am convinced that they enhance the piece they are meant for. The last item cannot be repaired and I am satisfied with the explanation. It was a pleasant and fun experience and I definitely will go back.

Fairy Grandmother

21:06 23 Jul 21

So friendly and service is AWESOME!!Beautiful jewelry!!

Pat Edging

18:49 22 Jul 21

Always very friendly when I come in and very helpful.

N C

18:00 22 Jul 21

Great overall experience! They were fast friendly and priced right! Will visit again!

Sherri Taylor

15:53 22 Jul 21

The staff at Hupp offer exceptional friendly customer service! They have a beautiful selection of new jewelry as well as a great selection of estate pieces. I also suggest you try them for repair service as I have been very pleased in this area as well. Go to Hupp!

darren hampton

21:36 21 Jul 21

I had several watches fixed and batteries put in they were quick with their services and I had one watch that was difficult and they took the time to see how I could get it repaired which they did excellent place to get your jewelry repaired and buy jewelry from. Thank you Darren H.

David Brown

16:55 08 Jul 21

Went in for a new watch battery. They checked it and decided that it didn't need a new battery and got the watch running. They were very friendly and helpful. I would highly recommend them.

Suzanne Jones

23:21 07 Jul 21

Sara and Michelle were outstanding when picked up three rings. Also cleaned other rings I had on 😊 will definitely be back to shop. A pleasant experience

Richard Taylor

18:32 02 Jul 21

Thanks Thanks for your help and for putting a screw back into my watch

David Biedenkopf

01:27 02 Jul 21

Went in with a broken watch and walked out with a new watch and a smile on my face. Very nice people. Thanks.

Bailey Painter

14:27 30 Jun 21

My family and I have used Hipp for the past 20 years and every time they are so helpful and professional!

soccer zaniac

19:01 23 Jun 21

Wonderful people to work with. IHighly recommend.

Lisa Duermit

14:24 23 Jun 21

I went to Hupp Jewelers to replace a watch battery. It was a simple fix, but I was treated with the utmost professionalism and kindness. I truly believe they not only care about you, the customer, they really care about our community.

Curt Ottens

22:22 19 Jun 21

Good people that know their inventory! Great selection of new and (my favorite) estate treasures!

Donald Reiser

21:19 16 Jun 21

Great experience. Customer service is excellent. Had two watches fixed and ordered a watch in one of their catalogs and received a call as soon as it came in. I will be recommending them and will be a repeat customer.

Jeanne Pickel

15:37 16 Jun 21

I had been in here in the past to get an estimate on a diamond braceletmy husband had made for me and was treated very professionally.So I had some items that needed some repair - one was repaired that day and I picked it up - the other items less than a week I had estimate - and a week later all the pieces were repaired perfectly and i picked them up.I loved the workmanship that was done - and thought the price for the repair for quite reasonable - no doubt for future repairs - I would definitely be back -and if I needed something new I would come here first to look around.Great place!!!!!

Zoe Lindemann

01:30 09 Jun 21

I have to thank the team of Hupp Jewelers for helping my fiancé create the ring of my dreams for our engagement. I had given him a specific style of ring and they truly went above and beyond to make sure everything was perfect. Thank you so much!

Jason Puma

22:55 08 Jun 21

Great for repairs and a nice selection

DL Smith

18:35 05 Jun 21

Came in for a battery change. Very reasonably priced. Quick service. Very polite customer service.

Bradley Kelley

16:49 05 Jun 21

Every time I have been there I have always received quality service and in a timely manner. I would recommend them to anyone who asks because of how good they are.

MARK MAGERS

17:30 03 Jun 21

I needed links removed on my new watch band. Sara gave me great customer service and I was out the door in 10 minutes wearing my new watch. Great jewelry store that’s celebrating 30 years in business soon. I will be back to shop for a ring soon. They also have a great layaway option. Thanks Sara !

Mike Gorski

17:40 27 May 21

Great Staff, Great Service, Nice selection of unique jewelry! Keep up the great work, I’ll be back for another nice piece of jewelry.

Josh Johnson

23:53 26 May 21

Such a kind and helpful staff! Needed my watch battery replaced and they fixed it in a jiffy and with a smile! Thank You!

Carol Getch

18:51 25 May 21

Outstanding work, very friendly, and a joy with whom to work!

Emily Alterio

21:38 29 Apr 21

My husband and I went here after reading all of the rave reviews. They deserve 6 stars if we were able to give it! Greeted us as soon as we walked in. Needed to have two watch batteries put in, and since they had three customers ahead of us we received a coupon to the nearby restaurant (forgot the name but awesome). Of course before that I had to look at diamond rings (or diamonds in general..my poor husband lolol)! Even though they had three customers to take care of first, the process was fast! And the price for putting batteries in? Amazing.I apologize that I forgot the gentleman's name as well as the two ladies that were very helpful (especially with the diamonds hahahaha). You have two new customers! My husband was extremely impressed and he is very hard to impress. I now know where to get my watches taken care of (and to buy some jewelry for me...but don't tell my husband that). Thank you guys so much! Emily Spector

Andrew White

15:49 27 Apr 21

We had such a wonderful experience at Hupp! We have a family heirloom Diamond that needed to be placed for an engagement ring and couldn’t be happier with the result. Fast turnaround and prices that were much lower than we anticipated. I would highly recommend for all jewelry needs.

Dianne Boudreau

00:24 07 Feb 21

Hupp Jewelers are amazing! I walked in with my great grandmother’s ring and some other family diamonds. Angela was welcoming and had me work with her designer who made me an amazing custom ring. It is stunning and they were able to work within my budget. Can’t say enough great things. The staff where almost as excited as I was when I picked up my new ring. Best jewelry store experience ever.

Nancy Fortner

22:33 21 Jan 21

Excellent customer service!!! I will be back on a regular!!!!!

Kristie Bradford

18:30 22 Dec 20

I have been wanting to do something with my aunt's jewelry that she gave me years ago. I finally decided it was time! After checking out several jewelers, we decided to go with Angela at Hupp Jewelers and are so happy we did! She made me a pendant with her engagement ring as well as a custom mother's pendant using some of the stone and gold. I love both of them!!I was even shown the mold that was made for the custom piece which was so cool! I was able to see the exact size which became the final decision easy! Angela was great to work with and made the process excellent and smooth! I cannot say a single bad thing about our experience! This will be where we will be going for our next jewelry pieces!

Michael Coccia

21:59 05 Dec 20

We love this jewelry store! Took my wife's wedding ring here to get it repaired. They did an awesome A+ job on it. They were very friendly and helpful. Definitely earned a repeat customer here. Thanks!

Nicole Pullum

16:33 26 Nov 20

Shopping at Hupp is a great experience. They have beautiful pieces and their staff is very knowledgeable. I have bought jewlery their for myself and as gifts.

Joe Milharcic

04:33 14 Nov 20

Angela has a great store. She was great throughout the process of picking out me and my wife's rings. The thing that i liked most was Angela worked with what I wanted and not what she wanted to push or sell. Her service is top shelf.

Jacqueline Martinez

13:55 13 Nov 20

The Hupp Jewelers team is incredible. They have incredible, high-end jewelry and BEAUTIFUL pieces I'd love to take home with me. I did some shopping in there, and while I was shopping they cleaned my jewelry for me! This is the perfect place for gift shopping - the team is amazing at helping you figure out what you want!

Lorne Lewellen

02:29 10 Nov 20

Hupp Jewelers is THE spot to shop for anything jewelry related. They have an amazing selection of pieces available all at great prices! The owner, Angela Peterson and her team are very welcoming and provide incredible customer service! I wouldn't shop anywhere else!

Linda Parke

23:43 09 Nov 20

Angela is great to work with for any of your jewelry needs. We have purchased several pieces of jewelry at Hupp and are very satisfied. Definitely recommend them and will go back for any future needs.

Marcia Vaillancourt

21:04 06 Nov 20

It gives me great joy to say the owner, Angela Peterson, is my neighbor! It gives me even greater joy to say I love her store! She has a very nice selection of jewelry and every price point. Her service is professional and friendly. The store is clean and has great lighting. She knows the right questions to ask to determine what you are looking for and shows you several options. I will never shop for jewelry anywhere else again.

Connor Umphress

20:58 06 Nov 20

Great experience at Hupp! Angela and her staff are great people and everything is at a great price. I would highly recommend going and visiting them!

K Curry

19:30 06 Nov 20

Angela has a beautiful assortment of unique pieces that you won’t find anywhere else! She and her staff are friendly, knowledgeable, and I trust them implicitly when buying jewelry at any price point. Everyone needs a jeweler like Angela in their life!

Jennifer Wood-Thompson

16:42 06 Nov 20

I had been missing part of my wedding set for years and then the diamond fell out. I brought it in for a repair and was amazed at how good it looked. You would never have known it wasn't the original set. Fantastic job! When I picked it up it looked better than the first time I wore it!

Crown Point Graphics

16:40 06 Nov 20

Angela and team are the best. Great customer service. I brought some loose gemstones in to have turned into jewelry for my daughters and the results were fantastic. I can't recommend them enough

Dave Philpott

15:23 06 Aug 20

Angela helped me and my fiance pick out the perfect diamond engagement ring (and some bonus earrings). Angela prides herself on being the "Jewelry Coach" and I have to agree, (and as a guy) I pretty much have no idea about jewelry or diamond rings - so I definitely need a coach . I will definitely be back for her help and look forward to the same experience again.

Sergio Briceno

14:43 30 Jul 20

Angela is an expert and an INCREDIBLE individual who treats her customers with respect. I am so thankful for her service and attention to my concerns. Excellent overall service and expertise!

Stace DeShields

19:18 10 Jul 20

Angela Peterson's store is a breath of fresh air: clean, bright and welcoming. Angela and her employees are friendly, polite and attentive. Angela's jeweler, Jeff, is helpful and skilled, also.I love the estate pieces, Bulova watches and custom jewelry.Can't wait to see my custom watermelon tourmaline pendant!Masks worn by all staff and cleansing protocols witnessed.

Robert Brown

00:41 24 Mar 20

I had the great pleasure and honor to work with Jerry and Lynn Hupp for 5 years part-time!! I had come to them with many years of experience and over 5 years of management. They are so wonderful and I am so HAPPY that Angela and the Hupps came to agreement. The honesty is above reproach with friendly welcoming service!!! This is still my go to jewelry place!!!! You owe it to yourself to give Angela and Hupp Jewelers a chance!!!!!

jorge rowell

17:46 03 Mar 20

My number one choice

Andrew Humes

23:58 01 Feb 20

Been shopping for engagement rings. Been to all the corporate ran stores Kay's Jared Diamonds Direct Shane Co. I had horrible pushy service at all the places above we told them we were only looking and they continued to pressure us. So we decided to check out Hupp... We weren't pressured at all the atmosphere was very welcoming. And we also found an amazing special engagement ring for way under our budget. I HIGHLY RECOMMEND SHOPPING THERE...

Tom Daniel

01:43 20 Jan 20

Nice small locally owned jewelry store. Check it out for great local service and selection.

Elke Lorenzen

15:11 04 Jan 20

I absolutely love shopping here! There is no pressure and the staff are very knowledgeable! I have bought several beautiful pieces for myself and as gifts as well. #customerforlife!

Lee Causey

15:16 02 Jan 20

Hupp Jewelers is my go to spot in Indianapolis. I found them by first going into the more well known spot (I'm sure you've heard their annoying radio commercials) across the street and being complete frustrated and annoyed. The family run atmosphere at Hupp is way more inviting. They have helped me with replacing watch bands, watch batteries, resizing rings and cleaning jewelry. I also found there collection of estate jewelry to be amazing. I bought my wife a ring here as a gift and she was delighted that I found it at Hupp. They definitely have family run feel to them and, they are always happy to chat it up and discuss options. Come here if you want to feel like you're part of the family while also getting a fair price, go elsewhere if you want to be looked at like a money bag.

Laney Dezelan

18:52 29 Dec 19

I highly recommend Hupp Jewelry! The personalized care is wonderful and the pieces of jewelry are outstanding. Much nicer atmosphere when shopping for yourself or someone special in your life.

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