Customer Reviews - Hupp Jewelers - fine jewelry, watches, appraisals & more!

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Hupp Jewelers

5.0

Based on 492 reviews

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Nubian Diva

20:26 04 Feb 23

Very friendly, helpful and fast service!! Put a new battery in my watch in less than five minutes!! Highly recommend!

Michael Marangelli

16:31 31 Jan 23

What an awesome experience!

Nancy Byers

02:20 31 Jan 23

The staff is extremely friendly and welcoming. I was nervous about going into a jewelry store because I had a few pieces of costume jewelry that I needed repaired. They were so friendly, and the prices reasonable. I have other pieces that I will take to them

Mike Pickrell

00:42 30 Jan 23

Fast, friendly, customer service.

Russell Schlukebir

21:00 29 Jan 23

Very friendly - fast service - all I can ask for.Would recommend 👍🏻

Jeanine

22:40 28 Jan 23

Great experience. Professionals in all they do.

Susan Weigel

18:41 28 Jan 23

Always friendly and very helpful. Have always put our trust in Hupp

Eric von Merveldt

22:34 27 Jan 23

Prompt professional service with my watch repair!

Diane Wishart

19:24 27 Jan 23

So professional and helpful. Had my Great Grandmother’s engagement ring resize and appraised. I have been very scared to give the ring to anyone but after the first meeting I felt very comfortable and reassured. Thank you!

Jane Treacy

22:59 26 Jan 23

I was looking to replace my watch band and saw some very pretty wedding bands. I had always wanted to add a band along with my engagement ring. So my husband really wanted me to get it, they go so well together and we are very happy with the band. I had read some good reviews about Hupps and glad we decided to use them.

Cassie Marshall

19:20 26 Jan 23

I had not been in Hupp Jewelers before but decided to go in and see about having a ring sized. The entire staff was so welcoming, professional and spent time with me. So, while there, I decided to also buy a ring from them! I highly recommend them for your jewelry needs.

Kara Rusk

13:09 25 Jan 23

Hupp Jewelers did a beautiful job repairing a ring and several gold chains. Michelle was so pleasant, thorough, knowledgeable and fun to work with! I’m looking forward to working with her again for future jewelry purchases.

Duane Prescott

21:55 24 Jan 23

Staff was helpful and very knowledgeable to work with, estimate and prices were spot on, will go back

Lisa Wells

19:01 21 Jan 23

Wonderful experience! Everyone was so helpful and nice! Greeted right away and taken care of…Would highly recommend for jewelry and/or watch repair!

Stephen Heck

13:24 18 Jan 23

They are always friendly and very helpful to me. I much prefer this jeweler over the big chains.

Jo McKnight

20:27 16 Jan 23

I should remember to stop at Hupp’s before going to other stores. Angela assisted in finding a replacement for a lost wedding ring. The choice came down to two and I appreciated that she never promoted the most expensive one! Very helpful, gentle and knowledgeable.

ForceWokeGaming

14:20 16 Jan 23

Very personable staff that took great care of my 2 rings I inherited. They fit perfectly too after the resize. Initially they were concerned about the stone breaking due to the size change but great care was taken and I couldn’t be happier with the way they turned out. Highly recommend.

Bridget Haight

13:09 09 Jan 23

I love shopping and browsing at this shop. The inventory is eclectic and the ladies who run the store are genuinely lovely and helpful. Absolutely one of my favorite local businesses!

Gretchen Raschke

18:50 08 Jan 23

They are always friendly and helpful!I love looking at the estate jewelry they have in the store! My go-to spot!

Chris Dunbar

20:44 07 Jan 23

They matched the engraving on my wife’s necklace perfectly. They care about the quality of the work so much that they sent it back out to have it redone as the first go didn’t meet their standards. While they were apologetic for the timeframe they gained a fan.

Doug

01:31 07 Jan 23

After struggling to replace my stainless watch band on my Citizen watch I brought it to Hupp. The two ladies working were very courteous and did a great job of quickly replacing it, while also removing a few links I requested too, all for $15. Very happy with the service and would recommend them.

Greg Dycus

19:56 05 Jan 23

My Wife’s ring was repaired and resized and looks great! Thanks so much!!

Rebekah Lewis

19:51 03 Jan 23

Very friendly and efficient! Would highly recommend!

Wendy Smith

19:46 03 Jan 23

Jerry and Lynn Hupp could not have chosen anyone better than Angela to take over their business. She and her staff are attentive and so helpful. They treat you like family. No pressure sales and many beautiful one of a kind pieces to choose from.

Martin Acevedo

17:58 31 Dec 22

Great service. The ladies at the store will make you feel welcome. They are very knowledgeable about watches etc...

Emma Belsley

17:37 30 Dec 22

Had an amazing experience at Hupp Jewelers! Michelle and Erik were both very helpful and knowledgeable, thank you!

Beth Desalvo

17:00 30 Dec 22

Hupp is the only jeweler I trust! Extremely friendly and stand behind their work. I’ve been 100% pleased whether it’s a watch battery, a try on for a wish list item, or a jewelry purchase. Check them out.

Joy Kain

23:07 29 Dec 22

We have been long term customers of Hupp. They are always polite and helpful.

Polly Fiddler

17:57 29 Dec 22

So friendly and great service!

Brooke Havens

21:53 28 Dec 22

Super helpful and kind! I would’ve given 6 stars if possible!! The quality of work was exceptional and reasonably priced.

Matt Beauchamp

18:53 28 Dec 22

The only place I’ll take my watches to get bands put on. Always friendly and accommodating. Did an amazing job, can’t thank you guys enough.

Debra Spratt

18:45 26 Dec 22

I'm a fairly consistent patron of Hupp Jewelers. Such friendly and knowledgeable staff. A special occasion arose, where I, inally, after years, decided to buy myself a nice piece of jewelry. Hupp Jewelers was the first place I went! I've wanted a piece of emerald jewelry most of my life and found an amazing emerald ring for a great price compared to many years of research. I am so happy!! Thank you ladies at Hupp Jewelers. Merry Christmas and a prosperous new Year.

David Boyd

02:38 25 Dec 22

So much better then one of the chains. When you shop here, there focus is on you, not on the sale. Working with you to pick out that prefect piece. It has become my go to place.

John Coy

22:36 24 Dec 22

Michelle was patient, answered many questions and provided lots of details on the different pieces I was looking at. She didn’t have any agenda beyound helping me find what I was looking for. A very enjoyable experience.

Tim Seiler

16:42 22 Dec 22

The staff at Hupp Jewelers are always friendly, always helpful. It is genuinely a pleasure to go into their store and to do business with them.

Michael P

19:55 21 Dec 22

Sarah and the other ladies at Hupp Jewelers showed a lot of patience. I appreciate that. Jewelry is not my strong suit. Thanks ladies.

GREG MURAKAMI

16:51 21 Dec 22

My wife and I are celebrating our 25 YR anniversary. Hupp^s had the perfect gift for my wife! The sales folks were super helpful and knowledgeable!

Jeff Eckert

19:38 20 Dec 22

Excellent friendly service with high quality jewelry.Thank you!!

Damaris Reyes (PinkLady)

03:27 20 Dec 22

I have been a client for several year eland I love it

Daniel Quinn

16:35 19 Dec 22

Friendly and helpful Love their designers.

Addams Family Musical

17:30 16 Dec 22

If you need jewelry and want a small comfortable environment with highly knowledgable staff to give you personal attention ... look no further. There onhand inventory may not be as large as the chain stores, but the personalized attention and customization to anything you visualize is one of the best.

Brian Geuder

23:58 14 Dec 22

Great experience. They fixed my necklace fast and seamless, no issues. Not the first time they fixed my necklace.

Justin Sage

20:49 14 Dec 22

Great family-owned business. Angela and her staff are helpful, engaging, and best of all curious in order to help you find what you are looking for or otherwise take care of the services you might need. I came in for a watch battery replacement and for browsing, and came away with working watches and a very nice holiday gift for someone special. The selection of new and estate items is great and fairly priced. I highly encourage anyone to patronize this shop before heading to a chain jewelry store.

Lowrie Property

17:22 14 Dec 22

Skilled , kind , timely .

Curt Ottens

22:26 10 Dec 22

This is the place I go for great service and friendly staff.

corey berfield

18:53 09 Dec 22

Very friendly and professional service. Will be returning in the future.

Carla Bingham

20:09 08 Dec 22

I am very pleased with Hupp Jewelers! They are very friendly, very helpful, and very professional. They have do amazing work! I will definitely use them again!

Kevin Hackett

21:26 07 Dec 22

Been going to Hupp for years. They simply treat you right and know their stuff.

Matthew Snyder

18:51 06 Dec 22

Wonderful service and great prices!

Howard Mills

17:01 01 Dec 22

The experience was excellent and very professional

Melissa Nemeth

17:34 30 Nov 22

Did a fantastic job matching replacement diamond and repairing prong in anniversary band!

Jania Kimbrough

21:56 29 Nov 22

My engagement ring was a bit too big for my finger and they were super helpful with making it fit a lot better. I was literally in and out!

Maureen Flinchbaugh

22:21 27 Nov 22

Excellent!! Best customer experience so far this year!!

Brad Giannini

17:42 26 Nov 22

Excellent and kind service!

Jim White

00:21 23 Nov 22

Hupp’s is a very professional jeweler with a good selection of jewelry at competitive prices. The staff is quite knowledgeable and helpful.

Jim Carter

19:10 18 Nov 22

Everytime I go to Hupp's, it is an amazing experience. I have been going in for whatever jewlrey related need I have had for over 10 years, and I would never trust anyone else. The service is absolutely top notch, and their warmth and friendliness is consistant and genuine. On this visit, I had a watch with a lot of sentimental value, and the band broke and was not saveable. They went above and beyond to incorporate as much of the old band as possible and integrates it into the new band, to keep the integrety and specialness of the original band into the watch as a whole. This was not an easy task I was asking of them, and they spent the extra time to insure it was as close to being the original as humanly possible. How many places would go that much trouble?? Well, Hupp's did and they did it gladly. And they price they charged for the work was so reasonable, that I don't think it was even fair. I was only charged a fraction of what I would have been willing to pay. I still want to go back and ask "are you sure on the price??? Honestly, if you are going anywhere else for your jewlrey needs or repairs....your're not going to the right place. Sarah and Michelle were the two that helped me on this visit, but rest assured....whoever greets you when you walk through the door will give you their very best. I know this because it has been my experience EVERY time I have visited their store. Thanks again Hupp Jewelrs for saving my watch, and making my day.

Chryle Jenkins

18:50 18 Nov 22

I absolutely LOVE! this establishment!Always warm greetings with a smile along with hot chocolate and warm apple cider. I’m especially excited happy to know that the owner is a Capricorn! Totally! Trust her 🤗

Kristen P Reibling

21:58 16 Nov 22

Hupp is my go to jewelry store! So happy it is still in business. My watch was running slow and needed a new battery. It was replaced on the spot at a very reasonable price. They are always so friendly, helpful, and aim to please.

Jill Smith

15:59 15 Nov 22

Very friendly customer service.Repaired my wedding ring that was uniquely designed by a private jeweler 48 years ago. I was prepared for the repair to be obvious, but was pleasantly surprised by the perfection in the flawless repair. Also completed in a very quick time frame. I highly recommend Hupp Jewelers.

Dan Miller

15:24 15 Nov 22

Outstanding customer service. Personal, connected, meaningful. I’ll send friends and family here for jewelry!

Elaine Bowling

01:42 11 Nov 22

Very friendly and extremely helpful. Highly recommend. Hoop Jewelers

Lizzie P

19:56 10 Nov 22

Quality service and professional.

Carol Laskar

19:56 09 Nov 22

Hupp jewelers was so helpful in putting a new watch battery in a watch for me & removing a link from the band. Super friendly & attentive staff! Offered water or coffee & even hot chocolate if I wanted! I will definitely return for any future needs & highly recommend them to anyone!

Mike Jones

19:45 09 Nov 22

Great service, walked in had a couple watches that needed repaired and they took care of me in less than 10 minutes. Definitely will return.

Luz Pride

00:53 09 Nov 22

Great customer service, so many options, they work with you and help you to get what you need. They have beautiful pieces and great prices!!

peggy lang

20:38 08 Nov 22

Very friendly and knowledgeable staff. I would definitely recommend.

Rowena Tibayan

23:13 05 Nov 22

My husband and I found the perfect engagement/eternal love ring from them! Angela was very helpful and patient with us all throughout the process. It took us several weeks to finally decide which one to choose but her customer service never wavered. You even get a free cleaning and checking of the ring prongs every 6 months! We thought the price was worth it too! Thank you so much!

Deb Miller

13:47 05 Nov 22

Everyone in the shop is friendly and helpful. I ended up with a beautiful ice blue sapphire ring created for me.

Bubba Foster

14:16 03 Nov 22

Came in for sizing on both our rings. Everything was nice from the store to The Wonderful Ladies that work there. I got them back quicker than expected was even happier. Thank you for great service

Cynthia Springer

18:03 02 Nov 22

Sarah took great care of me. Changed out watch batteries and put on new bands. Helped me find a band for one of my watches in their catalog when they didn’t have what I wanted in stock and ordered it for me. Very attentive even though I wasn’t spending lots of money today.

Judy Wilson-Bailey

22:29 28 Oct 22

They were Friendly, Knowledgeable and very helpful. I would diffinitely go back with my jewelry needs!

Christina Burton

12:50 27 Oct 22

This place is wonderful. Very knowledgeable happy helpful totally enjoyed my experience.

Joseph Krygowski

18:35 26 Oct 22

I’ve been purchasing jewelry for loved ones for 20 years from Hupp. The previous owners and the new owners are wonderful people! Very knowledgeable, friendly, courteous, kind and helpful! It’s great doing business with the beautiful young ladies that help me and I would recommend them to everyone! Hupp Jewelers has a wonderful variety, plenty to choose from!

Dawn Decker

15:55 26 Oct 22

Great experience with this company. Friendly, polite and honest staff. No hidden fees. They were able to explain everything to me that I needed to know about repairing my jewelry. They also have a great selection of beautiful, gorgeous jewelry from rings, necklaces, bracelets, earings and more. They are conveniently located on 96th street near the interstate exit. Go take a look! Great place. Thanks guys! My ring looks AWSOME!!

Bonnie Beaumont

12:27 26 Oct 22

Always friendly, knowledgeable, efficient and trustworthy.

Carol Gebhardt

22:08 22 Oct 22

I came into the store for a watch battery replacement. They completed the replacement quickly, and while I waited, I found a lovely pair of earrings. So glad I chose Hupp Jewelers.

Brian Cossette

16:25 22 Oct 22

Hupp Jewelers has helped me with appraisals and watches in the past and I just had a great experience picking out a Necklace. Great service and great products!

susan green

02:39 20 Oct 22

Excellent, friendly service! Beautiful, unique pieces of jewelry. Watch service is excellent. Thank you!

Christopher Smith

17:08 12 Oct 22

Personable and very thoughtful, these are qualities not needed for businesses so long as they are professional, but here you can get all 3. They are our go to jeweler now for purchases and definetly repairs and service. 5/5 stars.

Frank Lewis

19:42 11 Oct 22

Friendly and quick service on a watch repair. Much appreciated

Joyce Radziwill

21:58 07 Oct 22

Sarah and company are the most friendly people, knowledgeable and professional! Visit from FL and go by there every visit and usually purchase or have something cleaned and repaired!!! Love them!!!

Conne Opat

17:39 06 Oct 22

Hupp Jewelers reset the stones from my wedding and engagement rings into a band that belonged to mother. We bought the original rings from them 36 years ago. They were very helpful with the design. The ring is really beautiful! (And the cost was much less than expected.).

Alexa Polk

22:11 05 Oct 22

It was my first time here for a repair on my wedding ring and it was fantastic! They were so quick and so friendly, I ended up hanging around just to chat with the staff. Will absolutely come back for future jewelry needs!

Michael Clelland

16:58 05 Oct 22

Excellent Customer Service! They were up for a challenge that others in the same industry were not up for! Delivered goods ahead of estimated timeframe!Earned my future business!

Next Reviews

Great place to go for watch repair

May 25, 2022

Amazing local shop with the best customer service. Everyone I’ve worked with has been top notch. Also a great place to go for watch repair whether you buy from them or not. Their service is quick, efficient, and perfectly priced.

Dave Philpott

Response from Hupp Jewelers - fine jewelry, watches, appraisals & more!

Thanks Dave! We hope to see you again soon!

Excellent Bracelet repaired and renewed

September 4, 2022

Having had an excellent experience at Hupp several years while visiting Fishers, I took in a horribly repaired clasp repair in for repair while in the area for only a week. The repair jeweler was on vacation but they assured me the bracelet would be ready. The bracelet was a bit big on my wrist. I couldn’t believe it when I got the bracelet back. It looked brand new, excellent repair with new 14K clasp, and fit to my size. I AM thrilled. Friendly, expert staff, and a beautiful store. I will keep any jewelry repair for my next visit to Fishers, IN. Thank you!